Frequently asked questions

The earlier, the better. Although the actual truck assignment may not be made until a few days before your move, it’s a good idea to give your moving company three to five weeks notice, if possible. The more lead time you can give, the more likely we will be able to meet your preferred delivery schedule.

This is the most frequently asked question and it has no definite answer. The cost of a move is based on many factors: weight, distance, length of time and the manpower involved.

This depends on many factors, such as the time of year, weather conditions, size of your shipment, time required to load and unload, and the direction and distance your shipment is traveling.

If you need to change the date of your move, call us as soon as possible and discuss the alternative date.

We are a fully licensed and insured moving company: MR# 01176. Under state regulations, every licensed carrier is required to carry moving, cargo and liability insurance.

Load/unload time is reduced when your dresser drawers are empty. However, if they are lightweight, clothes may stay in the drawers. In that case the only items that need to be removed are breakables, liquids, valuables, money, jewelry, or important documents. Don’t worry about taping drawers shut. They will be wrapped before being moved.

We have all the necessary tools to disassemble and reassemble your furniture if needed. Be aware that disassembly for some furniture is not recommended for different reasons. If you happen to have furniture that cannot be disassembled, we will find an alternative way to move it. Many customers wish to handle disassembly and reassembly on their own to save time. This is perfectly acceptable. Just remember to keep track of all hardware.

No. We never charge any fees not described in your job contract. There are additional costs for any materials used such as tape, stretch-wrap and boxes (furniture pads, dollies, tools, taxes, tolls, and fuel are included in your rate).

Royal Movers Inc. always assigns the most efficient number of movers to each move. Depending on your specific situation, we will let you know the most cost-effective solution to meet your specific needs. It is usually more expensive and time-consuming to understaff a move. A smaller crew might have a lower rate, but they will take longer to complete the move. It has been well documented that when there aren’t enough movers on a job, crews are more likely to rush and fatigue sooner, raising the possibility of damage or injury.

We accept: cash, bank checks, company checks, and major credit cards such as Visa, Mastercard, Discover and American Express. Personal checks are not accepted.

You are never expected to tip, and our movers never ask. While gratuities are customary and greatly appreciated, they are not required. Our crews work very hard and try their best to complete every job to the customer’s satisfaction. This is our number one concern. Tips are a great way to show that you appreciate the movers’ attention to detail, diligence and effort. Common gratuity is $5-10 per hour, per laborer.

We can supply professional packing materials like boxes, tape, and bubble wrap, or you’re free to use your own.

Yes. We offer free in-home or virtual estimates to give you the most accurate quote.

We cannot move hazardous materials, flammable liquids, firearms, or perishables for safety reasons.

Yes. Our movers can assist with basic appliance disconnection and reconnection upon request.

Yes. We provide affordable and convenient student moving services for dorms and apartments.

Our movers will stay until the job is done, and we’ll explain any time-based charges upfront.

Yes, but we recommend booking early as these are the busiest moving times of the year.

We recommend setting aside jewelry, passports, and cash. We’ll handle furniture and fragile items with padding and wrapping.

Yes. We proudly serve military moves with flexible schedules and discounted rates.

For safety and insurance reasons, customers cannot ride in the moving truck.

Yes. We provide reusable moving bins and eco-friendly packing materials when requested.

We coordinate with building management and city parking rules to secure loading areas.

Yes, just give us notice, and we’ll reschedule your move based on availability.

Yes. We can move event equipment, booths, and displays safely and efficiently.

Yes. We’ll set up your furniture exactly where you want it, room by room.

Yes. We offer multi-stop moving services if you need to pick up or drop off items along the way.

Yes. We provide loyalty and referral discounts to thank our returning clients.

We suggest labeling boxes as “fragile” and letting us wrap delicate items with extra care.

Yes. We specialize in heavy and bulky equipment moves, including disassembly if needed.

We move rain or shine, using protective coverings to keep your belongings safe and dry.